Privacy Policy

Effective date: 06.22.2005

This Privacy Policy describes the policies and procedures of SoulCard ("we", "us", or "our") regarding the collection, use, and disclosure of your personal data when you use our website and services (the "Service"). It also informs you about your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Capitalized terms have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

• Account: A unique account created for you to access our Service.
• Company: SoulCard (also referred to as "we", "us", or "our").
• Cookies: Small data files stored on your device.
• Country: United Kingdom (registered jurisdiction of TAROTAP LTD).
• Device: Any device that can access the Service (e.g., computer, smartphone).
• Personal Data: Information that relates to an identified or identifiable individual.
• Service: The SoulCard website and its functionality.
• Service Provider: Third-party vendors assisting in operating the Service.
• Usage Data: Data collected automatically when using the Service.
• Website: SoulCard, accessible at https://soul-card.com.
• You: The individual accessing or using the Service.

2. Types of Data Collected

Personal Data

While using our Service, we may collect the following personally identifiable information:

• Required:

  • Email address
  • Password (hashed and salted, never stored in plain text)

• Optional:

  • First Name
  • Last Name
  • Username

These optional fields are not required to use the core features of the Service.

Usage Data

We automatically collect certain data to improve the functionality and security of the Service, such as:

• IP address
• Browser type and version
• Pages visited and visit duration
• Device information and diagnostics
• Access time and date

Marketing and Analytics Data

To improve our Service and measure marketing performance, we collect:

• UTM parameters (e.g., utm_source, utm_campaign)
• Referral source
• First visit timestamp and origin
• Campaign attribution data

No personally identifiable information is included unless voluntarily submitted by the user.

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies (e.g., web beacons, scripts, pixels) to:

• Maintain user sessions
• Remember your preferences
• Analyze traffic and performance
• Deliver personalized ads through Google AdSense

You can manage your cookie preferences via your browser settings or the website cookie banner.

For more information, see our Cookie Policy.

4. Use of Your Personal Data

We use your data to:

• Provide and maintain the Service
• Authenticate your login credentials
• Personalize your experience (optional profile data)
• Monitor and analyze usage
• Contact you with updates or transactional communications
• Improve performance and marketing effectiveness
• Comply with legal obligations
• Process business transfers (e.g., merger, acquisition)

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent – for optional fields and marketing cookies
• Contract – to fulfill the provision of our Service
• Legitimate interest – to enhance Service security and user experience
• Legal obligation – to comply with applicable laws

6. Sharing Your Personal Data

We may share your data with:

• Service Providers – for analytics, hosting, customer support
• Advertising Partners – Google AdSense
• Affiliates or successors – in case of business transfers
• Authorities – when required by law
• With your consent – for other specific purposes

We do not sell your personal data.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to:

• Fulfill our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Usage Data is retained for a limited period unless required for security or legal reasons.

8. Transfer of Data

Your data may be transferred to — and processed on — servers outside of your jurisdiction, including in the United Kingdom and European Union.

We ensure that appropriate safeguards are in place for international data transfers.

9. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct or update inaccurate information
• Request deletion (“right to be forgotten”)
• Withdraw consent (for optional data or cookies)
• Object to or restrict processing

To exercise these rights, contact us at: support@soul-card.com

10. Delete Your Personal Data

You can delete your account and associated personal data at any time via your profile settings or by contacting us. Some data may be retained if required by law.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children.

If you believe we have collected data from a child, please contact us, and we will promptly delete it.

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policies of every external site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective date."

We encourage you to review this policy periodically. Continued use of the Service after changes have been made indicates your acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your data:

Email: support@soul-card.com
Mailing Address: Georgia, City of Batumi, Zh. Shartava ave., N7, apt. 22